Terms & Conditions
Equipment Hire

Equipment Hire

By making a booking for equipment hire with globalhire.com (“the contractor”) and upon payment of a deposit to secure said services you are deemed to have accepted and be bound by the terms and conditions herein.

All contracts require the payment of a non-refundable deposit to secure the booking. This must be paid within 7(seven) days of the invoice being issued. Our standard deposit amount is £50.  Where a delivery charge is applicable we require this fee to be paid in place of the standard deposit unless the delivery fee is less than the £50 amount.  i.e. – if the delivery cost is over £50 this higher sum becomes the deposit amount.  A receipt shall be issued upon request for all monies received.

The remaining balance payment, less the deposit already paid, must be made by credit/debit card, bank transfer or cheque no later than 30 (thirty) days prior to the event date.  If the contractor does not receive the balance payment by this deadline the booking will be cancelled and the deposit amount (£50) retained by the contractor.

For trade account customers, where an agreed payment schedule has been arranged between globalhire.com and the customer (monthly invoiced account payments/BACS etc) the stated settlement terms of 30(thirty) days from invoice date must be adhered to or such credit terms and/or discounts currently given may be withdrawn.

The customer will be responsible for any damage, normal wear and tear excluded, to equipment provided during the above time period, including a minimum one hour set-up and pack-up time period before and after the specific time period stated above, unless damage is due to negligence of the contractors. The equipment of globalhire.com provided for the named performance / event is not available for use by other persons (public use) except by specific permission of globalhire.com.

It is the responsibility of the customer to take all reasonable steps by way of stipulation in booking or providing the venue for the event, to ensure a safe and suitable supply of electricity.  Please note that all our equipment runs on standard UK mains 13amp outlets, typically drawing approximately 2.0kw.
The contractor is not responsible for power outages or acts of God. In the unlikely event that equipment fails, the contractor will, on a best effort basis, find suitable back-up equipment. The contractor is not responsible for any damage to the venue where the services are provided, nor is the contractor responsible for any injuries which may occur, for whatever reason.

Notice of cancellation by the customer shall be in writing and delivered to the contractor not later than 1(one) calendar month prior to the event date, in which case a full refund, if any due, with exception of the deposit, will be expedited. If such notification is not given, the contractors will assess the full service fee, including the deposit. The deposit is non-refundable for any reason [other than as stated below], even if the 1(one) month notice is given. If the customer, for any reason, is delinquent on payment date above, the unpaid balance will be subject to a 5% financing/debtor charge. Forms of payment include credit/debit card, cheque and bank transfer/BACS (account details given on all invoices).  Cheques will only be accepted when received at least 14 (fourteen) calendar days prior to the event date.

Notice of cancellation by the contractor shall be in writing and delivered to the customer before 1(one) calendar month prior to the event date, in which case a full refund, if any due, will be expedited. This is subject to proven detention by sickness, accidents, equipment malfunction/theft, or acts of God beyond the control of the contractor. In the extremely unlikely event that the contractor is unable to fulfil the agreement, the contractor will make every effort to find a substitute replacement on a like for like basis. In the unlikely event that a replacement cannot be found, the contractor will make a full refund of any deposit paid by the customer. The customer agrees that the refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor. In the unlikely event that the contractor is delayed and the event does not start on time, or time is lost during the event due to equipment failure, the contractor will refund the portion of fees paid prorated to the time lost. The customer agrees that the prorated refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.

Faults with equipment must be reported immediately they occur.  The on-call duty engineer can be reached 24hours on 07803 001479 whilst an event is in progress.  We shall endeavour to rectify the problem as soon as possible.  No allowance can be made for faults reported upon equipment return/collection.  Similarly blown lamps in lighting equipment MUST be returned to us for inspection.  Non-returns will be charged for.

All equipment remains the property of globalhire.com at all times. During the rental period the customer assumes temporary custody of the supplied items. Loss, damage, or theft of any items shall be the responsibility of the customer to whom service is provided.  All costs of repair or replacement of items shall be paid for in full upon request by the customer.

This contract is to be signed and returned by the customer with the required deposit within 7(seven) days of issue. In addition, for internet/email bookings: upon payment of a deposit to secure said services you are deemed to have accepted and be bound by the terms and conditions herein.

Upon receipt of your deposit payment by the contractor, equipment and personnel will be allocated on a first received first served basis for the event date. If the contractor is able to fulfil the requirements of the event, the deposit becomes non-refundable, and all of the terms and conditions of this agreement become binding. A signed copy of this agreement will be returned to the customer upon request. If suitable equipment and/or personnel are no longer available the contractor will return the deposit with a written explanation of the situation within 7 (seven) business days of the receipt of deposit payment being received.

DJ / Disco Bookings

DJ / Disco Bookings

By making a booking for DJ / Disco entertainment with globalhire.com (“the contractor”) and upon payment of a deposit to secure said services you are deemed to have accepted and be bound by the terms and conditions herein.

All contracts require the payment of a non-refundable deposit to secure the booking. This must be paid within 7(seven) days of the invoice being issued. Our standard deposit amount is £50.  Where a delivery charge is applicable we require this fee to be paid in place of the standard deposit unless the delivery fee is less than the £50 amount.  i.e. – if the delivery cost is over £50 this higher sum becomes the deposit amount.  A receipt shall be issued upon request for all monies received.

The remaining balance payment, less the deposit already paid, must be made by credit/debit card, bank transfer or cheque no later than 30 (thirty) days prior to the event date.  If the contractor does not receive the balance payment by this deadline the booking will be cancelled and the deposit amount (£50) retained by the contractor.

For trade account customers, where an agreed payment schedule has been arranged between globalhire.com and the customer (monthly invoiced account payments/BACS etc) the stated settlement terms of 30(thirty) days from invoice date must be adhered to or such credit terms and/or discounts currently given may be withdrawn.

The services included in DJ performance and disco entertainment consist of music selection from the contractor’s music library, and providing suitable equipment to play the selected music as agreed at time of booking. The contractor will make every effort to play all music requests but cannot be held responsible if specific selections are not available or deemed unsuitable by the contractor. Customers and their guests are reminded that all music played is entirely at the discretion of the contractor on the night. Globalhire.com cannot enter into any discussion regarding the musical choices made by a DJ during his or her performance as these are always a personal selection and do not form part of this agreement. The selection of suitable equipment to be used at the event is the responsibility of the contractor, and is based upon the size and conditions of the event location/type of event.

The customer may request that the DJ play longer than the booked performance times. The contractor will provide a longer performance if the total balance (including this overtime amount) has been paid in full and no other obligations are pending. The absolute minimum hourly rate for overtime is £25 per hour. However as all overtime payments are made personally and retained by the DJ on a ‘bonus’ basis the DJ has the right to agree a suitable fee over and above this minimum. The availability of the contractor for overtime cannot be guaranteed.

The customer will be responsible for any damage, normal wear and tear excluded, to equipment (sound/lighting equipment and/or music library/laptop) provided during the above time period, including a minimum one hour set-up and pack-up time period before and after the start time, unless damage is due to negligence of the contractor. The contractor has a right to perform his duties in a safe, non-abusive environment. Any mistreatment or abuse of the contractor in any way will result in the immediate discontinuation of services with full balance still due.

The contractor is not responsible for power outages or acts of God. In the unlikely event that equipment fails, the contractor will, on a best effort basis, find suitable back-up equipment. The contractor is not responsible for any damage to the venue where the services are provided, nor is the contractor responsible for any injuries which may occur, for whatever reason.

Notice of cancellation by the customer shall be in writing and delivered to the contractor before 1(one) calendar month prior to the event date, in which case a full refund, if any due, with exception of the deposit, will be expedited. If such notification is not given, the contractors will assess the full service fee, including the deposit. The deposit is non-refundable for any reason [other than as stated below], even if the 1(one) month notice is given. If the customer, for any reason, is delinquent on payment date above, the unpaid balance will be subject to a 5% financing/debtor charge. Forms of payment include credit/debit card, cheque and bank transfer (account details given on all invoices).  Cheques will only be accepted when received at least 14(fourteen) calendar days prior to the above event date.

Notice of cancellation by the contractor shall be in writing and delivered to the customer before 1(one) calendar month prior to the event date, in which case a full refund, if any due, will be expedited. This is subject to proven detention by sickness, accidents, equipment malfunction/theft, or acts of God beyond the control of the contractor. In the extremely unlikely event that the contractor is unable to fulfil the agreement, the contractor will make every effort to find a substitute replacement on a like for like basis. In the unlikely event that a replacement cannot be found, the contractor will make a full refund of any deposit paid by the customer. The customer agrees that the refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor. In the unlikely event that the contractor is delayed and the event does not start on time, or time is lost during the event due to equipment failure, the contractor will refund the portion of fees paid prorated to the time lost. The customer agrees that the prorated refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.

Any and all disagreements or disputes must be clearly brought to the attention of the contractor on the night at the time they arise. No discussion can be entered into after the fact.

This contract is to be signed and returned by the customer with the required deposit within 7(seven) days of issue. In addition, for internet/email bookings: upon payment of a deposit to secure said services you are deemed to have accepted and be bound by the terms and conditions herein.

Upon receipt of your deposit payment by the contractor, equipment and personnel will be allocated on a first received first served basis for the event date. If the contractor is able to fulfil the requirements of the event, the deposit becomes non-refundable, and all of the terms and conditions of this agreement become binding. A signed copy of this agreement will be returned to the customer upon request. If suitable equipment and/or personnel are no longer available the contractor will return the deposit with a written explanation of the situation within 7 (seven) business days of the receipt of deposit payment being received.

Website

Website Terms And Conditions

i) All views expressed within this websites content are personal to the proprietor and intended to offer a broad outline of the services offered by globalhire.com.

ii) All written material ©2000-2016 Globalhire.com
All trademarks, brand names, model numbers / specifications and images are acknowledged as the property of their respective owners.

iii) No part of this web site may be copied, duplicated, forwarded or disseminated without prior written permission from its author.

iv) Telephone
All calls to and from globalhire.com may be recorded and/or monitored for training and security purposes.

Calls/Faxes to 0845 numbers are Local Rate numbers from UK landlines and will normally be included within your calling plan. Calls from outside the UK or from mobile telephones may be at a higher rate.